Privacy Policy
Master Ocean
Effective Date: 23 September 2025
Last Updated: 12 February 2026
Master Ocean Ltd and affiliated Master Ocean entities, hereinafter referred to as the “Company”, “we” or “our”, recognise the importance of protecting personal data and ensure its processing in accordance with applicable international legislation and privacy standards.
This Privacy Policy defines the principles and procedures for the collection, processing, use, storage, transfer and protection of personal data when using the website www.master-ocean.com, digital platforms, mobile applications and other services provided by the Company.
By accessing the website, submitting enquiries, registering or using Master Ocean services, you confirm that you have read this Privacy Policy and accept its terms.
1. General Provisions
1.1 Master Ocean Ltd and affiliated Master Ocean entities, jointly referred to as the “Company”, “we” or “our”, process personal data within the scope of their professional activities in accordance with applicable international and national data protection legislation.
1.2 The Company acts as the controller of personal data within the purposes and means of processing defined by this Policy and the nature of the services provided.
1.3 This Privacy Policy establishes the principles, legal grounds and procedures for the collection, processing, storage, use, transfer and protection of personal data when using the website www.master-ocean.com, as well as other digital platforms, mobile applications and services of the Company.
1.4 Accessing the website, registering, submitting enquiries, entering into agreements or using the Company’s services constitutes confirmation that the user has read and accepts this Privacy Policy.
2. Applicable Legislation
2.1 The Company processes personal data in accordance with applicable data protection and financial regulation legislation, including but not limited to:
2.1.1 United Kingdom General Data Protection Regulation
2.1.2 European Union General Data Protection Regulation
2.1.3 United Kingdom Data Protection Act 2018
2.1.4 Applicable national laws of Member States of the European Union
2.1.5 International standards of customer identification procedures
2.1.6 International requirements for the prevention of money laundering and financing of unlawful activities
2.2 The Company complies with the requirements of regulatory authorities in the jurisdictions of its presence and processes personal data within the limits established by law.
2.3 In cases of cross-border processing or transfer of personal data, the Company is guided by the legislation of the relevant jurisdictions and applies legally prescribed mechanisms of protection.
3. Legal Grounds for Processing
3.1 The Company processes personal data exclusively on lawful grounds provided by applicable data protection legislation.
3.2 The grounds for processing include:
3.2.1 Performance of a contract
Processing necessary for the conclusion, performance or administration of a contract to which the user is a party, including brokerage, charter, management, consulting and other commercial services.
3.2.2 Legitimate interests of the Company
Processing carried out within the legitimate interests of the Company, provided that the rights and freedoms of the data subject are respected, including ensuring service security, protection of business reputation, business development and improvement of service quality.
3.2.3 Compliance with legal and regulatory obligations
Processing necessary to comply with applicable legislation, including tax, financial and regulatory requirements, as well as identification and verification procedures.
3.2.4 User consent
Where required by law, processing based on the voluntary consent of the data subject, including receipt of informational materials and use of certain digital tools.
3.3 Where processing is based on consent, the user may modify preferences or withdraw consent at any time within the limits permitted by applicable legislation.
4. Principles of Data Processing
4.1 The Company processes personal data on the principles of lawfulness, fairness and transparency.
4.2 Personal data are collected for specific, explicit and lawful purposes and are not processed in a manner incompatible with those purposes.
4.3 The Company adheres to the principle of data minimisation and processes only personal data that are necessary and proportionate to the purposes of processing.
4.4 Personal data must be accurate and, where necessary, kept up to date. The Company takes reasonable steps to ensure accuracy.
4.5 Personal data are retained no longer than necessary to achieve the purposes of processing or to comply with legal requirements.
4.6 The Company ensures an appropriate level of protection through suitable technical and organisational security measures.
5. Categories of Personal Data
Depending on the nature of interaction with the Company and the services provided, the following categories of personal data may be processed:
5.1 Identification data
First name and surname, citizenship, date of birth, company or organisation details, position, company registration information, and identification documents where required by law or transaction conditions.
5.2 Contact data
Email address, telephone number, postal address, country of residence or registration, and other information necessary for business communication.
5.3 Financial data
Bank details, payment information, financial transaction data, information relating to agreements, invoices and escrow operations necessary for transaction administration and settlements.
5.4 Compliance data
Information and documents required to fulfil regulatory obligations, including identity verification and compliance procedures, as well as other requirements of applicable legislation.
5.5 Technical data
Internet protocol address, device type, browser, operating system, cookie files, analytics data and information regarding interaction with the Company’s digital services.
5.6 Special categories of data
The Company does not process special categories of personal data without lawful grounds and appropriate safeguards provided by applicable legislation.
6. Purposes of Processing
Personal data are processed exclusively for lawful, specific and transparent purposes related to the Company’s professional activities.
6.1 Organisation, administration and execution of transactions involving marine assets, including yachts, vessels and other marine industry objects.
6.2 Organisation and administration of charter programmes, including booking, coordination of parties and contractual support.
6.3 Provision of technical and commercial management of assets, including operation and maintenance support.
6.4 Compliance with applicable legislation, regulatory requirements and compliance procedures, including financial and tax obligations.
6.5 Financial administration of transactions, including interaction with banks, payment providers and escrow partners.
6.6 Ensuring the security, stability and proper functioning of the Company’s digital infrastructure.
6.7 Conducting analytics, market assessments and strategic business development based on anonymised and aggregated data that do not allow identification of a specific individual.
7. Data Transfer
7.1 The Company does not sell, exchange or transfer personal data to third parties for commercial purposes.
7.2 Personal data may be transferred only where necessary for service provision, contractual performance or compliance with legal requirements, including to:
7.2.1 Banks and licensed payment providers for financial transactions.
7.2.2 Escrow partners involved in transaction administration.
7.2.3 Legal, financial and tax advisers and auditors.
7.2.4 Insurance companies and intermediaries.
7.2.5 Information technology providers and hosting companies.
7.2.6 Competent public and regulatory authorities where required by law.
7.3 Transfers are limited to the extent necessary for the specific purpose and carried out in accordance with applicable legislation.
7.4 All partners and counterparties are required to maintain confidentiality and ensure an adequate level of data protection.
8. International Data Transfers
8.1 Due to the international nature of the Company’s activities, personal data may be processed and stored in the United Kingdom, Member States of the European Union and other jurisdictions where the Company or its authorised partners operate lawfully.
8.2 Cross-border transfers are carried out only on lawful grounds and in accordance with applicable data protection legislation.
8.3 The Company applies legally recognised protection mechanisms, including standard contractual safeguards and appropriate technical and organisational measures.
8.4 Regardless of the jurisdiction of processing, the Company ensures an adequate level of protection in line with international privacy and information security standards.
9. Data Retention
9.1 Personal data are retained for the period necessary to fulfil the purposes of processing, including the duration of contractual relationships and statutory retention periods.
9.2 Retention periods may be determined by tax, accounting, financial and compliance legislation, as well as the need to protect the Company’s legitimate interests.
9.3 Upon expiry of applicable retention periods, personal data are securely deleted or anonymised.
9.4 Data storage complies with the principles of minimisation and storage limitation.
10. Data Security
10.1 The Company implements appropriate technical and organisational measures to ensure confidentiality, integrity and availability of personal data.
10.2 Data transmission is conducted using secure communication protocols and modern encryption measures to prevent unauthorised access.
10.3 Access to personal data is restricted to authorised personnel on a need-to-know basis.
10.4 The Company applies internal control procedures, risk management and information security practices and regularly reviews security measures.
10.5 In the event of a data security incident, the Company acts in accordance with applicable legislation and established response procedures.
11. Rights of the Data Subject
11.1 In accordance with applicable legislation, users have the right to:
11.1.1 Obtain confirmation of processing and access to personal data.
11.1.2 Request rectification of inaccurate or incomplete data.
11.1.3 Request erasure where lawful grounds exist.
11.1.4 Request restriction of processing.
11.1.5 Receive personal data in a structured, commonly used and machine-readable format where applicable.
11.1.6 Object to processing within the limits permitted by law.
11.1.7 Lodge a complaint with a competent supervisory authority.
11.2 The Company considers requests and responds within the timeframes established by applicable legislation.
11.3 Requests may be submitted to:
info@master-ocean.com
12. Automated Processing
12.1 The Company does not make decisions producing legal effects or similarly significant consequences solely on the basis of automated processing without human involvement.
12.2 Analytical tools may be used to optimise services but do not independently make binding decisions without appropriate human oversight.
13. Cookies
13.1 The website uses cookie files and similar technologies to ensure proper and secure platform operation, maintain user preferences and conduct analytics.
13.2 Cookies may be used to:
13.2.1 Ensure functionality and stability
13.2.2 Store user preferences
13.2.3 Analyse traffic and improve interface
13.2.4 Enhance information security
13.3 Use of cookies complies with applicable data protection and electronic communications legislation.
13.4 Users may manage cookie settings through browser controls. Restricting certain categories may affect functionality.
14. Minors
14.1 The Company’s services are intended for adults in accordance with applicable legislation.
14.2 The Company does not knowingly collect personal data from minors.
14.3 If such data are identified without lawful grounds, reasonable steps will be taken to delete or restrict processing.
15. Policy Changes
15.1 The Company may update this Privacy Policy to reflect legislative, regulatory or operational changes.
15.2 The current version is published on the official website with the date of last update and enters into force upon publication unless otherwise specified.
15.3 Continued use of the website and services after publication constitutes acceptance of the updated version.
16. Contact Information
Master Ocean Ltd
71–75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ
Email: info@master-ocean.com
Website: www.master-ocean.com